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Terms of Service

Last updated: 27 December 2024

1. Acceptance of Terms

By installing or using "Feedback Form for Google Docs" (the "Service"), a Google Workspace add-on provided by Awaitly Ltd ("we," "our," or "us"), you ("you" or "user") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not install or use the Service.

2. Description of Service

"Feedback Form for Google Docs" is a Google Workspace add-on that enables users to create feedback forms directly within Google Docs and manage responses through Google Forms.

3. Google Workspace Integration

The Service requires the following permissions:
  • Access to the Google Doc you currently have open: This allows the add-on to insert the generated feedback form directly into your document.
  • Ability to create and manage Google Forms: This is needed so the add-on can create the feedback form based on your specifications.
  • Access to Google Spreadsheets: Responses to your feedback forms will be stored in a Google Sheet for your convenience. We will create it automatically when the form is generated.
  • User interface integration: The add-on needs to be able to display buttons and menus within the Google Docs interface.
  • User email information: We collect your email address to provide support and to send you relevant communications as described below and in our Privacy Policy.
  • Script execution permissions: This is needed so the add-on's code can run every time the new response is added to the form, to send notifications.
  • Email sending capabilities: Used to potentially send notifications related to the form responses.

4. User Data and Privacy

We access and process data necessary for the proper functioning of the Service, such as the content of your Google Doc to create the form. We collect your email address during the installation process.

We may use your email address to:

  • Provide you with technical support and assistance related to the Service.
  • Send you important updates and announcements about the Service.
  • Send you marketing communications related to our extensions or other products and services. You can opt-out of these marketing communications at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us at [email protected].
  • We will remove your data upon request at any time.
  • We do not share your email address with any third parties without your explicit consent, except as required by law.
For more comprehensive information about how we collect, use, store, and protect your data, please read our detailed Privacy Policy.

5. User Obligations

You agree to:
  • Provide accurate information when using the Service
  • Use the Service in compliance with applicable laws and regulations
  • Not use the Service to collect sensitive personal data (e.g., health information, financial details) without obtaining proper consent and implementing appropriate security measures.
  • Not attempt to reverse engineer, decompile, or modify the Service's code.
  • Not use the Service to send spam, unsolicited communications, or engage in any activity that could harm or disrupt the Service or Google's services.
  • Not use the Service for any unauthorized or illegal purposes.

6. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service. We may terminate your access to the Service if you violate these Terms or engage in any conduct that we, in our sole discretion, deem harmful to the Service or other users.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AWAITLY LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTangible LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

9. Governing Law

These Terms shall be governed by the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Contact Information

For any questions about these Terms, please contact us at Awaitly Ltd [email protected].